Care Coordination & Navigation

Cancer care involves more than medical treatment alone. Our care coordination team is here to guide and support you throughout your entire care journey—helping ensure you receive the right care at the right time.

Ongoing care coordination is provided by experienced oncology clinicians and dedicated support staff who work closely with you during treatment and beyond. Your care coordinator serves as your primary point of contact, helping you manage not only your medical needs, but also the physical, emotional, and practical challenges that may arise along the way.

Our care coordination services include:

  • Symptom monitoring and management, with timely support to address side effects and improve comfort.
  • Medication and diagnosis education, so you feel informed and confident in your care.
  • Nutritional guidance and support, helping you maintain strength and overall well-being.
  • Identification and support for barriers to care, including transportation, financial concerns, and access to community resources.
  • Personalized care planning, ensuring your treatment plan aligns with your needs and goals.
  • Care navigation and communication, helping coordinate between your oncologist, specialists, and other providers.

We also recognize that everyday challenges—such as transportation difficulties, food insecurity, caregiver strain, or financial stress—can affect your health. By proactively identifying and addressing these non-medical factors, our team helps reduce avoidable emergency visits, improve your experience during treatment, and support better outcomes.

Survivorship Care

Your care doesn’t end when treatment does. Our survivorship program supports your long-term health and quality of life after active cancer treatment.

We provide individualized survivorship care plans, ongoing monitoring, and guidance to help you transition with confidence. Our team also connects you with community-based resources that support physical wellness, emotional health, and survivorship-related needs—so you feel supported every step of the way.

From diagnosis through survivorship, our goal is to care for the whole person—helping you feel supported, informed, and never alone in your care.

Meet Your Oncology Dietitian

Madelyn E. Wilcox, RD, CSO, LD

Madelyn earned her Bachelor of Science in Dietetics degree from Central Michigan University (CMU) in 2014. After being accepted into CMU’s graduate program, she completed her clinical rotations, passed the national credentialing exam and has been working as a registered dietitian since 2015. Madelyn is a Board-certified specialist in oncology nutrition as of 2018 and a member of both the Academy of Nutrition and Dietetics and the Oncology Nutrition DPG.

Madelyn offers evidence-based nutrition recommendations to help patients manage treatment side effects and support recovery. She also helps navigate the ever-changing, and often confusing, landscape of nutrition and cancer, while working to assist in goal setting. Madelyn enjoys helping patients feel their best and confident in their nutrition knowledge — no matter where they are in their journey.

Nutrition support is an integral part of the treatment and recovery plan for our patients and appointments with the dietitian are free of charge.